Juan Feliciano
Full Star Full Star Full Star Full Star Full Star
6-12-2024
Thank you so much Pohanka I am enjoying my new truck!

Outstanding experience, Kevin Robles my salesperson, was exceptional knowledgeable, patient, and dedicated to ensuring I found the perfect truck. Will definitely be asking for him with any future purchases. , The entire team made my whole process easier I highly recommend Pohanka Nissan for a reliable vehicle and a positive buying experience. Thank you so much Pohanka I am enjoying my new truck!

Alex Jackson
Full Star Full Star Full Star Full Star Full Star
5-28-2024
Thank you all for taking such good care of me.

I went into because I had an engine light on. Turns out there were 4 recalls on my vehicle. The service manager explained to me that 1 of the recalls was a safety issue and he wouldn't allow me to drive my vehicle. I was given a loaner vehicle and all repairs were taken care of. I drive a 2021 Nissan Rogue and I love her. Thank you all for taking such good care of me.

Cora Hastings
Full Star Full Star Full Star Full Star Full Star
5-14-2024
They both treated me like I was a member of their family!

I was greeted at the door by my knowledgeable salesman Larry who immediately put me at ease. He listened to my needs and wants then went right to work finding a truck for me. He remained in contact throughout the entire process to locate and bring my dream to fruition. Then the lovely finance manager Valerie walked me through the loan process making sure to keep me within my target payment. She clearly explained all my options and answered all my questions. They both treated me like I was a member of their family!

Heriberto Gonzalez
Full Star Full Star Full Star Full Star Full Star
4-28-2024
They all seem to be very professional I was happy with their service

The people at the service department were very courteous. They took my frontier and check out the situation with it and called me within a few hours. They informed me that the front camera was out and they needed to order it and it would take a few days. They all seem to be very professional I was happy with their service. Thank you.

Todd Houck
Full Star Full Star Full Star Full Star Full Star
4-27-2024
Pohanka services are fast and efficient.

We’ve been customers of Pohanka for nearly 30 years. If there’s ever any problem with the service they fix it. Faye is always a pleasure to work with she knows us and how we like our services done. Pohanka services are fast and efficient.

Dania Griffin
Full Star Full Star Full Star Full Star Full Star
4-9-2024
Great experience!

Great experience! Work was completed on time. Place was clean. Complementary coffee and snacks for purchase. Waiting area was clean as well. Plenty of room. Most importantly the staff was great As always. (I’ve been a Pohanka customer for more than 17 years.) Ken Burns particularly. Went over the work that was done as well as the work that needed to be done. They even sent a video to my phone of the work that needed to be done. That was a first for me. Fortunately, Ken took time because I had some things that definitely needed to be done. Will be scheduling that work with Right here the next few days. Again, a wonderful experience.

Tammy Harris
Full Star Full Star Full Star Full Star Full Star
3-7-2024
This was not our first experience with Pohanka Nissan and I am also sure that it will not be our last!

Chris Hasson and his team at Pohanka Nissan of Salisbury MD did a great job guiding us through our choice for our first all electric (EV) vehicle. This was not our first experience with Pohanka Nissan and I am also sure that it will not be our last!

Katherine Rodgers
Full Star Full Star Full Star Full Star Full Star
1-30-2024
Very happy.

Expected that I would have to spend all day in a cramped waiting room since they no longer make appointments for maintenance services. Not true. Checked in upon arrival. Shuttle van took me to shopping for my wait time. Received status via text as service progressed. Shuttle brought me back. Everyone was friendly. Service met my needs. Price was decent. Very happy.

VAE Tech
Full Star Full Star Full Star Full Star Full Star
1-11-2024
I am very happy with this service and highly recommend.

I have used Pohanka Nissan service for many years and have never been disappointed. I was in for LOF. Work was done promptly and car was delivered as promised. Service Assistant, Faye, was pleasant as usual. I am very happy with this service and highly recommend.

Gloria Carter
Full Star Full Star Full Star Full Star Full Star
12-13-2023
This is the most awesome and amazing dealership

This is the most awesome and amazing dealership I ever dealt with. I'm a 79 yr old lady and when I totaled my car, within an hour they had a rental car ready and waiting for me. When my insurance company settled with me, the only place I would think of getting a replacement car was Pohanka Nissan. From the salesman Kevin, the Finance Manager Valerie to the Dealership Manager I felt special. Everyone was so nice and warm. Josh and Paul were just wonderful in helping me get home with the rental car. They dealt with my insurance company as well. I Love these people

ışık eraslan
Full Star Full Star Full Star Full Star Full Star
12-12-2023
I highly recommend Pohanka Nissan for a reliable vehicle and a positive buying experience.

I recently purchased a Nissan at Pohanka and had an outstanding experience. Antonio, my salesperson, was exceptional—knowledgeable, patient, and dedicated to ensuring I found the perfect car. The entire team's commitment to transparency and efficiency made the process seamless. I highly recommend Pohanka Nissan for a reliable vehicle and a positive buying experience. Thank you, Antonio and the team!

Gary Vannatta
Full Star Full Star Full Star Full Star Full Star
11-27-2023
Service department went above and beyond!

the people in the service department went above and beyond anything i could have expected they turned unfortunate breakdown into a pleasant experience

Tianina Hanzer
Full Star Full Star Full Star Full Star Full Star
11-21-2023
My car experience was delightful

I had a great experience working with Jeff Dale he’s knowledgeable patient and understanding . He made my car experience delightful . Also once you purchase your vehicle , walking out all salesman cheer you on everyone claps and they take your picture I would refer others and coming back to purchase my Mercedes Gle 53 couple

Daniel Morgan
Full Star Full Star Full Star Full Star Full Star
11-14-2023
Best Purchase!

Vic is the reason, I finally purchased the vehicle, he was balance and non judgmental in his approach to sale and kept his word" " i had fun with the delivery brothers. Thank you for your service.

Henry Henry
Full Star Full Star Full Star Full Star Full Star
11-8-2023
My experience with Nissan was a great experience!

My experience with Nissan was a great experience! My wife and I were treated very well, they really went the extra mile to take care of us and put us in a nice vehicle that we really needed! And if you go searching I recommend seeing Kevin Robles they made us very comfortable.

Lee
Full Star Full Star Full Star Full Star Full Star
11-7-2023
I would never go anywhere else!!

I also get the best service here. I would never go anywhere else!! Pohanka has been my go to since 2005. Keep up the good work !!

stratmaster5
Full Star Full Star Full Star Full Star Full Star
11-1-2023
Really went above and beyond

Very friendly staff. Got an incredible deal. Really went above and beyond to make sure I was satisfied and happy with my new car

Tony Giunta
Full Star Full Star Full Star Full Star Full Star
8-11-2023
Awesome dealership and service center

Awesome dealership and service center. I was on vacation and they got me in quickly and no charge for service. Would recommend to everyone. Happy Customer. Tony

Deshaun Dennis
Full Star Full Star Full Star Full Star Full Star
8-10-2023
I love the service

I love the service everybody was friendly and polite. I will be recommending all my family to come there and get service. Thank you.P

Lakesha Bailey
Full Star Full Star Full Star Full Star Full Star
8-9-2023
Always top tier service

Always top tier service when I come here. Glad my cousin referred me!

Cynthia Hastings
Full Star Full Star Full Star Full Star Full Star
8-9-2023
Awesome experience

Awesome experience. Debbie Pilley was knowledgeable & listened to what I wanted. She is kind & was on the ball with getting the deal done. Highly recommend you call her when you need a vehicle. Thanks for everything Debbie!

Zain Mahmood
Full Star Full Star Full Star Full Star Full Star
8-8-2023
We had an outstanding experience with Chris

We had an outstanding experience with Chris throughout our Sentra buying process! His communication was remarkably clear, consistently responding promptly to my inquiries and offering real-time updates on the process. His guidance throughout the entire journey was absolutely invaluable, ensuring the car-buying process was seamless and enjoyable. We are truly grateful for Chris and his team's unwavering dedication and professionalism.

Dowan Mccatty
Full Star Full Star Full Star Full Star Full Star
8-6-2023
It was a great experience

It was a great experience, the staff there was very welcoming and they conducted buisness in a well respectable and professional way.

chad hardin
Full Star Full Star Full Star Full Star Full Star
8-5-2023
Absolutely the best experience ever buying a vehicle

Absolutely the best experience ever buying a vehicle. Chris Hasson and Kim Hoyt took excellent care of me getting me in and out with no hassle .

David Skonieczki
Full Star Full Star Full Star Full Star Full Star
8-4-2023
A normally daunting process was made easy

Pohanka was our 2nd choice that 7/31/23 sales day morning but salesman Chris Hasson’s efficiency quickly put Pohanka into first place. At 10:10am he made the follow up phone call to us that prompted us to consider buying that day - we were planning to wait a few days into August. Chris provided us with the car we wanted, the 15,000 mile lease we wanted, & the monthly price we liked - even though Pohanka’s Rogue SL had the additional Premium package. After we drove 1 hour to Salisbury to sign papers, we were surprised to learn that we’d be able to return home with our new car. A normally daunting process was made easy.

Robert Meade
Full Star Full Star Full Star Full Star Full Star
8-3-2023
Been dealing with Pohanka for 15 years

Been dealing with Pohanka for 15 years for cars and service and have always had a decent experience.

Cecilia Gu
Full Star Full Star Full Star Full Star Full Star
8-3-2023
Really attentive and kind

Really attentive and kind. I was there for an oil change and it was done pretty fast. Thanks!

David Skonieczki
Full Star Full Star Full Star Full Star Full Star
8-2-2023
A normally daunting process was made easy.

Pohanka was our 2nd choice that 7/31/23 sales day morning but salesman Chris Hasson’s efficiency quickly put Pohanka into first place. At 10:10am he made the follow up phone call to us that prompted us to consider buying that day - we were planning to wait a few days into August. Chris provided us with the car we wanted, the 15,000 mile lease we wanted, & the monthly price we liked - even though Pohanka’s Rogue SL had the additional Premium package. After we drove 1 hour to Salisbury to sign papers, we were surprised to learn that we’d be able to return home with our new car. A normally daunting process was made easy.

Sylvia Humphrey
Full Star Full Star Full Star Full Star Full Star
7-25-2023
Car number 5 with the Pohanka Team….always satisfied!

Chris, our salesman was super friendly, understanding and very determined to provide us with a great deal and that is exactly what we got. Bonus was the above and beyond customer service he provided!!! Financing team was awesome too! Car number 5 with the Pohanka Team….always satisfied!

Kathie Tull
Full Star Full Star Full Star Full Star Full Star
7-24-2023
Love it !!! Thank you Kit

Great experience with Pohanka sales personnel Evan O'Dell was patient and knowledgeable while I found just the right vehicle for me! Devin Thornton also assisted answering all my questions about my New Nissan Frontier 4x4. Love it !!! Thank you Kit

Brenda Crowling
Full Star Full Star Full Star Full Star Full Star
7-4-2023
I'll definitely go back to him when I'm ready to trade up.

Purchased a new 2021 Honda CRV - TWO (2) !! years ago. Kevin Robles was the best salesperson. Patient, personable & knowledgeable. I'll definitely go back to him when I'm ready to trade up.

Linda Kincaid
Full Star Full Star Full Star Full Star Full Star
6-7-2023
Chris Haason was very friendly and knowledgeable about the Nissan Rogue that I was interested in.

Chris Haason was very friendly and knowledgeable about the Nissan Rogue that I was interested in. He took the time to explain all of the features with me on two different occasions. He made me feel very comfortable and confident in my decision. This is my 4th vehicle that I have bought from Pohanka. You are a great company and should be proud of your associates who are always very welcoming and willing to be so helpful.